Gutter Clean Adelaide Privacy Policy

Last updated: October 2025

Gutter Clean Adelaide Privacy Policy explains how we collect, use, and protect your information in compliance with the Australian Privacy Act 1988 and Australian Privacy Principles (APPs). By using this website, you consent to the data practices described below.

1. Information We Collect

We collect personal information only when necessary to deliver our matchmaking services. This may include:

• Full name, phone number, and email address submitted via forms.
• Service request details such as property type, suburb, and job description.
• Business details (ABN, company name) from service providers.
• Technical data like IP address and browser type, used for security analytics.

2. How We Use Collected Information

The information we collect is used solely to:

• Match customers with relevant, independent gutter professionals.
• Facilitate communication between both parties.
• Improve our platform’s functionality and local coverage.
• Comply with legal obligations under Australian consumer and privacy law.

We do not sell, rent, or trade personal data under any circumstances.

3. Sharing and Disclosure

Your data may be shared only with independent gutter professionals who have agreed to confidentiality standards. We may also disclose information when legally required by Australian regulatory authorities or in response to valid court orders.

4. Data Storage & Security

All information is stored on secure servers hosted in Australia. We apply encryption, firewalls, and restricted administrative access to protect against loss, misuse, or unauthorized access. Although we maintain industry-standard safeguards, no method of online transmission is 100% secure, and users accept this inherent risk.

5. Cookies & Tracking

This website uses cookies for analytics and session management. Cookies help us understand site traffic and improve user experience. You can disable cookies through your browser settings; however, this may limit certain functionalities of the site.

6. Third-Party Services

We may use trusted third-party tools such as Google Analytics, form plugins, and email providers for data processing. These services comply with applicable Australian privacy standards. Links to external websites are provided for convenience, and we are not responsible for their privacy practices.

7. Access, Correction & Deletion

You have the right to access, update, or request deletion of your personal information. To do so, email us through our Contact Us page. We aim to respond within 10 business days as required under the Privacy Act 1988.

8. Complaints & Contact

If you believe we have breached your privacy rights, contact us via our Contact Us page. If unresolved, you can escalate to the Office of the Australian Information Commissioner (OAIC).

9. Updates to This Policy

We may revise this Gutter Clean Adelaide Privacy Policy periodically. Any updates will be posted on this page with a new “Last Updated” date. Your continued use of the website signifies acceptance of these changes.